Privacy Policy
At Kilimedair, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and communication platforms. By using our website or services, you consent to the practices described herein.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information:
- Name, contact details (email, phone number, physical address).
- Identification documents (if required for specific services).
- Payment information for booking purposes.
1.2 Non-Personal Information:
- Browser type, operating system, and IP address.
- Browsing behavior on our website (e.g., pages visited, time spent).
1.3 Sensitive Information:
- Health-related information for medical evacuations or consultations.
- Travel itinerary details for tailored services.
2. How We Use Your Information
We use the information collected to:
- Process bookings and provide requested services (e.g., medical evacuation, scenic flights).
- Communicate with you regarding your inquiries or bookings.
- Enhance your user experience on our website.
- Improve service offerings based on user behavior and feedback.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell your information. However, we may share your data with:
- Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors, medical teams).
- Regulatory Authorities: When required to comply with laws or regulations.
Emergency Partners: In medical emergencies or for insurance claim facilitation.
4. Data Security
We employ robust security measures to protect your personal information, including:
- Secure servers and encrypted data transfers.
- Access restrictions to authorized personnel only.
- Regular audits and updates to security systems.
While we strive to safeguard your information, no system can guarantee 100% security. Please exercise caution when sharing sensitive information online.
5. Your Rights
You have the following rights concerning your personal data:
- Access and Correction: Request a copy of your information or correct inaccuracies.
- Data Deletion: Request deletion of your data, subject to legal and operational requirements.
- Withdraw Consent: Opt-out of non-essential communications or data usage.
To exercise these rights, contact us at info@kilimedair.co.tz
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These cookies help us:
- Recognize your preferences and tailor content accordingly.
- Monitor website performance and visitor behavior for analytics.
You can adjust your browser settings to manage cookies or opt out entirely. However, this may affect certain website functionalities.
7. Third-Party Links
Our website may contain links to third-party sites. Please note that we are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.
8. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the latest revision. Continued use of our services constitutes acceptance of these updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: info@kilimedair.co.tz
- Phone: +255 0(27) 275 2284
Kilimedair is committed to protecting your privacy while ensuring the best possible experience with our services. Thank you for trusting us with your information.
Kilimedair
Kilimedair is your gateway to reliable, safe, and efficient helicopter services in Tanzania.
ADDRESS
Kilimanjaro, Tanzania
CONTACT
+255 0(27) 275 2284 Emergency: 0800110172